NOTE: Customer information under Regulation (EU) 679/2016, Article 13
In accordance with Regulation (EU) 679/2016 Article 13, Connexcom AG (hereinafter “Connexcom”), as the Data Controller, hereby informs you that your personal data, and your or your underage children’s special categories of personal data (EU Regulation Article 9), if any, provided by you shall be processed in a pertinent and transparent manner, and in compliance with the principles of lawfulness and necessity under the current governing regulations.
Last Updated on 12 March 2021. This Privacy Policy is effective immediately for users that sign up for conNEXT-conSEC accounts on or after 25 May 2018 and has become effective on 25 May 2018 for users that already had conNEXT-conSEC accounts.
Dear User,
You trust us with your information when you use Connexcom’s all-in-one communication applications (“conNEXT” and “conSEC”) and services (the “Services”). Therefore, it is important to us that you understand what information we collect, what we do with it, and why.
Our aim is to use your information to make the Services more efficient, easy to use, to understand what further Services we could offer you, and, of course, to avoid misuse and fraud.
The communications with our Services are secured with military grade end-to-end encryption for voice over IP calls, individual messages, group messages, and attachment sharing (photos, video, and documents). For each communication new encryption keys are generated and stored on your mobile device and the mobile device of your conNEXT-conSEC counterparty. And no one, not even Connexcom itself, has access to those encryption keys. For further information on the technical aspects of our security please check our website.
Please note that by registering with conNEXT and using our Services you agree to our Terms of Use and our Privacy policy and consent to us collecting, using, and retaining your personal and other information.
We strive to collect the minimum information required to achieve the purposes set out in this Policy.
a) Registration and Account Information
Registering with conNEXT-conSEC and using our Services you can provide us with personal information such as, for instance your phone number and when necessary billing information. Accordingly, you might not be anonymous to us and your name if provided and profile picture will be stored on our servers.
When you install conNEXT-conSEC you will be asked to allow the application to access to the contacts stored in your mobile device. Your contact information will never leave your phone. conNEXT-conSEC will use a one-way mathematical function (known as hash) to allow us to match your contacts’ phone numbers with existing users. This way we can tell you who of your friends is also using our Services without transferring any private data to our servers.
b) Usage Activity Information
Using our Services, we might collect and store some information so that you can use the installed application and provided services for example information related to your connection. We will be receiving additional information such as for instance recommendations you viewed and coupons you stored and used by using the Services.
Please note that the activity information is used to allow you to use the selected services and will not be passed to third parties for any other reason.
c) Mobile Device related Information
Using our Services, we may also collect information related to your mobile device such as information about the operating system of your device and your operating system language.
d) Information from/to Other Sources